Warranty Information
WARRANTY
EXCEPT FOR THE WARRANTIES SET FORTH BELOW, PEERLESS CHAIN, INC. DISCLAIMS ANY AND ALL OTHER WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AS TO THE PRODUCT’S MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PEERLESS CHAIN, INC. WILL NOT BE LIABLE FOR DEATH, INJURIES TO PERSONS OR PROPERTY OR FOR INCIDENTAL, CONTINGENT, SPECIAL OR CONSEQUENTIAL DAMAGES, LOSS OR EXPENSE ARISING IN CONNECTION WITH THE USE OR MISUSE OF THE PRODUCTS, REGARDLESS OF WHETHER THE DAMAGE, LOSS OR EXPENSE RESULTS FROM ANY ACT OR FAILURE TO ACT BY PEERLESS CHAIN, INC., WHETHER NEGLIGENT OR WILLFUL, OR FROM ANY OTHER CAUSE
Buyer’s Remedies:
Buyer’s sole remedy for breach of any warranty is limited exclusively to obtaining, at the discretion of Peerless Industrial Group, either repair or replacement of any product sold hereunder and manufactured by Peerless Industrial Group. In no event shall Peerless Industrial Group be liable for any incidental or consequential damages. Buyer must notify Peerless Industrial Group, in writing, within 10 days of discovery of the alleged defect, if within the stated warranty period. After receiving authorization from Peerless Industrial Group, product shall be returned to the Peerless Industrial Group plant, transportation prepaid, within 10 days.
Industrial Products Warranty:
The goods sold in our Industrial Catalog (27.12) are warranted free from defects in workmanship and materials for one year from the invoice date.
Traction Product Warranty:
The goods sold in our Traction Catalog (27.76) are warranted free from defect in workmanship and material for one year from the invoice date.
THIS WARRANTY IS VOID IF:
- SPEEDS EXCEED 30MPH / 50KMH, (UNLESS OTHERWISE NOTED)
- MANUFACTURERS RECOMMENDATIONS ARE NOT FOLLOWED
- FITTED IMPROPERLY OR INSTALLED IMPROPERLY
CAUTION: All winter traction product cross members will wear out with extended use. Products can also break due to misfit, misapplication, or misuse. If this should occur, stop immediately and repair or replace product. If these cautions are ignored, Peerless Industrial Group and its distributors are not responsible for injury or vehicle damage. Manufacturer will not warranty alloy wheels or wheel covers damaged by chains or chain tighteners.
Check your owner’s manual:
Most vehicle manufacturers make a statement regarding clearance issues related to their vehicles. Follow your vehicle manufacturer’s recommendations regarding tire chains. This information is in the owner’s manual under chains, traction devices, tires, or a similar heading. It is important to select a traction product that is compatible with the minimum class assigned to your vehicle. This reference is based on the original tire and wheel size shown in your owner’s manual. Using a different size tire may affect the chain’s ability to operate properly. If you cannot locate the clearance requirements of your vehicle, contact the manufacturer.
Returned Goods Policy
To receive a credit or exchange for goods returned, the following requirements apply:
- Returns must be current models of PEERLESS catalogue items and be in original saleable condition. Reconditioning and/or repacking fees may apply.
- Written authorization to return materials must be obtained from Peerless Customer Service before shipment and must be accompanied by a return goods authorization number, or the return will not be accepted.
- Transportation charges must be prepaid on returned goods.
- Requests to return must be made within one year of invoice date based on product type (Industrial Products & Traction Products) warranty period
- Restocking charge for catalog products is 20%.
- CUSTOM NON-CATALOG PRODUCTS ARE NOT RETURNABLE.
- PEERLESS reserves the right to issue credit at purchase price or current price, whichever is lower.